CUSTOMER SERVICE

REGO medical is committed to elevating the quality of healthcare. We believe that an excellent customer experience is the common ground for user-friendly products and human-central service. Therefore, by offering all around customer service that covers nearly all aspects clients encounter when looking for qualitative medical equipment, you can truly feel what our brand stands for. At REGO, our experienced service team provides detailed product information, technical support, warranty, product training, and other assistance as follows.

Warranty

All of REGO’s medical  trolleys are made with steel metal sheet and plastic(ABS) to guarantee its durability; however, the weight remains adequate. Most of all, We offer 3-years limited warranty on cart body and its part, and 1 year warranty on any bought-out (not fabricated or manufactured by REGO) part or component (i.e. lock component, casters, drawer slides, plastic tops, electronic components, etc.). Should you need detailed information, please conect our export manager!

 

Technical Support

You can rely on REGO’s service and support professionals to assist your customers’ need from installation to implementation, from repairs to maintenance. 

 

product Training and Information

With a comprehensive understanding and technical knowledge of our products in all features and functionalities, our REGO team members are able to provide prompt responses to any question and request. Our showroom with wide ranges of products awaits you for demonstrations, training, suggestions and exchange of ideas.

 

Wheelchair for children

Wheelchair for children

Axillary crutches

Collapsible crutches

walking stick

Walking stick

shower chair

Shower Chair

crutches

Aluminium Crutches

RG-CC01

Commode Chair

RG-WF02W

Walking Frame

Walking frame